Meetion Support
Support Center
Warranty, software, orders and delivery — everything you need to get the most out of your Meetion gear.
Support Center
Pick the area you need — each card goes straight to the form, download or account page that solves it.
Contact Us
Order, product or bulk purchase — send us a message and we will take it from there.
FAQs
Answers to the questions we are asked most often, from drivers to warranty.
Downloads
User manuals for every model — Meetion devices are driver-free on Windows and macOS.
Device Setup Centre
Configure your Meetion device online — remap buttons, set DPI stages and control lighting. No software needed.
Order Tracking
Sign in to see the status, line items and delivery address for every order.
Warranty & After-Sales
One-year limited warranty against manufacturing defects. Normal wear and accidental damage are not covered.
Shipping & Returns
Shipping methods and costs are shown at checkout; returns within 30 days of delivery.
Email Support
Send us an email: service@meetion.com
Call Us
+86 755 23579736
Service Policies
The terms behind every order — delivery, payment, warranty, returns and privacy.
Privacy Policy
How we collect, use, and protect your personal information.
Terms of Use
The terms governing your use of this website.
Sales Policy
Orders, pricing, payment, and delivery terms.
Cookie Policy
How cookies are used and how to manage your preferences.
End User License Agreement
The terms under which Meetion software, drivers and firmware may be used.
Data Processing Addendum
How Meetion processes personal data on behalf of business customers.
Product Privacy Notice
What Meetion devices and software collect, and the controls you have.
Vulnerability Disclosure Policy
How to report a security issue and what to expect from us.
Accessibility
Our accessibility commitment, standard and feedback channel.
Frequently asked questions
Warranty, returns, drivers and buying in volume — answered the way we apply them.
How do I track my order?
Sign in and open your orders — each order shows its current status, line items and delivery address. You can also reach the same page from your account menu.
What does the Meetion warranty cover?
Every Meetion product carries a one-year limited warranty against defects in materials and workmanship, starting on the delivery date. Normal wear, accidental damage and unauthorised repair are not covered.
How do I return a product?
Products purchased on this site can be returned within 30 days of delivery. They must be in their original condition and packaging. Contact us with your order number to start a return.
Do I need to install a driver?
No. Meetion mice and keyboards use the standard Windows and macOS drivers. MeetOpt, our optional configuration app, is only needed if you want to remap buttons, change DPI stages or control lighting.
Which model should I buy?
Our selectors ask a few questions about how you work or play and return the best matches from the current lineup. You can also compare every model in a category side by side.
Can I buy in volume for a company or a school?
Yes. Volume pricing, purchase orders and deployment support are handled through our business enquiries, and education customers can use the same route.
Still need a hand?
Send us the model number and your order number and we will pick it up from there.